Refund & Cancellation Policy
Last updated: July 8, 2026
Good Cashier is a service operated by Mekong Dragon Inc. This policy explains how subscription billing, cancellation, and refunds work.
1. Subscription Billing
Paid plans cost USD $8.00 per store location per month. Payment is charged at checkout through Stripe and renews automatically every month. Charges appear on your statement as GOODCASHIER. If a payment does not succeed, the paid plan is not activated and you are not charged.
2. How to Cancel
You can cancel at any time from Dashboard → Billing → Manage, which opens the Stripe billing portal. No reason or contact with support is required. Cancellation stops future renewals; your paid features stay active until the end of the billing period you already paid for.
3. Refunds
Because you keep full access for the period you paid for, monthly fees for a billing period that has already started are generally non-refundable. We do refund duplicate charges, charges made in error, and any case where a refund is required by law. To request a refund, email us within 14 days of the charge with your store name and the charge date.
4. Your Data After Cancellation
Canceling a subscription does not delete your store data. Your account returns to the free plan and you can resubscribe at any time. To delete your data entirely, see our Privacy Policy.
5. Contact
For billing questions or refund requests, email goodcashierpos@gmail.com or visit Contact.